tag:blogger.com,1999:blog-77596046072222533942024-02-08T05:25:22.419-08:00Live Chat Outsourced Operators for Live SupportLive Chat call center for websites helpdesk providing 24x7 live chat support ane email management using applications such as liveperson web based call centerUnknownnoreply@blogger.comBlogger7125tag:blogger.com,1999:blog-7759604607222253394.post-48260933264616106382008-03-27T06:02:00.000-07:002008-03-27T06:04:31.752-07:00May I help you Part-II<p class="style1" align="justify">--> Be patient in a conversation. Give the other person the time to respond and frame questions. You should also only ask a single question in each message and acknowledge the person's answer when they do respond.</p> <p class="style1" align="justify">--> Try to give attention to each person when having multiple conversations. You should not miss on important issues or lose the gist of the conversations.<br /></p> <p class="style1" align="justify">--> Avoid the usage of jargons, abbreviations and slang as they sound unprofessional and may turn off visitors. The language makes a lot of difference.</p> <p class="style1" align="justify">--> Use humor judiciously as what you say may be misunderstood. There are lots of cultural differences and what one understands as humor may be offensive for another.</p> <p class="style1" align="justify">--> Last and very important is well informed operators. Customers don’t have much time and hate to wait. So keep all information well in advance and don’t waste time searching while in conversation.</p><br />If you have other points then please share with me...Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-7759604607222253394.post-45075455439182410922008-03-26T01:06:00.000-07:002008-03-26T01:10:01.128-07:00May I help you ??Good sales man skills come to handy in a <a href="http://www.livesalesman.com"><span style="font-weight: bold;">Live Chat</span></a>. Talking with the visitor, understanding him, making him realize his need and telling about various options, and ultimately offering your product- all this generates sales. Act as a professional salesman in Live Chat and you will definitely get your results.<br />If you are dealing with someone who is in disagreement over a comment of yours, you can remedy the situation very cleanly by being polite and asking them why they disagree. Now, if you are in the wrong over your comment, then be cordial and quick to apologize about what was said. These are two effective ways to diffuse a potential “flame war” between you and other chatters over something very trivial.<br />-> Never type in Capital letters as it seems you are yelling and looks rude. You should type in lower case letters with properly spelled words.<br />-> Also another thing to keep in mind is that – never ask personal questions. You don’t have the right to know everything about them. Remember that you are talking to real people who have feelings just like you and you should respect them well.<br />-> There is noting more annoying than receiving long - 200 words messages; where the writer could have consolidated to a couple of sentences. Try to be as simple and concise as possible.<br />and More ... coming soon..........Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-7759604607222253394.post-80096233152601111342008-03-24T23:42:00.000-07:002008-03-24T23:44:31.876-07:00Live chat support features<a style="font-weight: bold;" href="http://www.livesalesman.com">Live chat support</a> is an essential marketing tool. If you don’t have this you are really missing a good amount of sales. Online shopping has become popular and people prefer if over store shopping. Visiting stores takes considerable amount of time and in this hectic lifestyle convenience is of utmost importance. Visitors want quick<br />friendly services and seek online help.Purchasing a Live Chat system is a daunting task .You must look after the various<br /><br />features it provides. A Live Chat support system typically should have the following features-<br /><br />Low set up cost and time<br />Easy to use by operators<br />Easy for customers<br />Track visitor footprints<br />Live Keywords<br />Safety Features<br />Supporting features<br />Floating invitation to chat<br />Built in spell checker<br />Force Webpage feature<br />Proactive Invitation<br />Multiple Chat Sessions<br />Preset Library FeatureUnknownnoreply@blogger.com0tag:blogger.com,1999:blog-7759604607222253394.post-65284310476486581792008-03-23T22:57:00.000-07:002008-03-23T23:00:15.871-07:00Live Chat Support - How It Works ??<span class="style1">There are various providers of Live Chat support tool. Most of these Live Chat tools work on all standard browsers. </span><span class="style1"><a style="font-weight: bold;" href="http://www.livesalesman.com">Live Chat</a> is an interactive text based communication tool for the websites. It helps in knowing customers and acquiring useful information about them including when and how they come to the website, how long they stay, why they leave, and where they came from. It is useful as customers can talk to you or your operator 24hrs online! With Live Chat window customers can engage in Chat with you anytime and get answers they need when ever they want.</span><br /> <span class="style1">Some of the Live Chats have an added feature of storing all conversations by your operators. So you can see what they have told your customers and keep a track of your sales procedures. Thus you don’t have to worry much. While if you have a salesman at a store you cannot know what your sales team say to your customers. In the marketing world customer interaction is very important and Live Chat support provides the utmost solution.</span>Unknownnoreply@blogger.com1tag:blogger.com,1999:blog-7759604607222253394.post-14355653860163974012008-03-17T00:14:00.000-07:002008-03-17T00:16:28.557-07:00Increase Your Website Sales with livesalesmanAre you making sufficient sales from your product or services ? Are visitors or users leaving your website without buying or subscribing ? Stop worrying as now, you can increase your website sales with livesalesman.<br /><br />Pricing and quality of service are two things in the online market place that matter to any customer but without quality customer support service, even the lowest prices will not build a loyal customer base.<br /><br />Our highly skilled and professional <a style="font-weight: bold;" href="http://www.livesalesman.com">Live chat Operators</a> greet your visitors when they visit your website. Your online sales operator will Invite chats with the visitors of website, to generate a qualified leads and by the time the visitor has moved onto the next website of one of your competitors.If you are using an online ecommerce shopping cart our chat agents will push<br />your visitor to the cart quickly helping them find the products they need. Our Live Agents or operators try to convince website visitors about products and services and answer any queries they may have. They then try to generate sales leads related products to your customers resulting in higher sales.<br /><br /><span style="font-weight: bold;">Features of our live chat support:</span><br /><br />Increase Sales<br />Reduce Costs <br />Increase Customer Satisfaction<br />Create Quality Customer Relationships<br />Turn your website visitors into customers<br />Assist your customers instantly<br />Troubleshoot problems in real time<br />Reduce shopping cart abandonment<br />Facilitate check out Process and save the sale<br />Increase registration on your website<br />Minimize cancellations on your website<br />Generate leads at a low cost<br />Maximize the order sizeUnknownnoreply@blogger.com1tag:blogger.com,1999:blog-7759604607222253394.post-29864758475853683122007-03-02T05:24:00.000-08:002007-09-21T04:10:42.322-07:00Live Chat or Live Help is useful for high value products<p align="justify"><a style="font-weight: bold;" href="http://www.livesalesman.com/">Live Chat</a> is specifically useful for high value products. People can’t just see the product images and order them. They need a human touch to their buying process. They need to have a real feel to their buying. They want assurance and some sort of personal feel. Now with a <span style="font-weight: bold;">Live Chat support system</span> he can have all this.</p> <p align="justify">According to recent research it has been found that more than 90% of visitors leave the website without making a transaction. This is indeed a very disheartening thing for websites and makes online selling a difficult job. To become successful at online operations it becomes necessary to understand why these customers left our website without making any transaction. Having a virtual salesman provides the solution to this problem by keeping a track of visitors and helping them all along.</p> <p align="justify">But there is one thing you should keep in mind. People go for online shopping because they want the freedom to choose and not be disturbed by salesman all along. So you should be careful enough when approaching visitors. Try to approach them only when they have gone deep into the website and actually need some help. Don’t just barge upon the visitors and frustrate them. </p> In a nutshell <span style="font-weight: bold;">Live Chat system</span> is a very useful tool for tracking customers and acquiring them. It adds a personal touch to your websites and helps you develop a focused approach. Live Chat support increases your sales and reduces costs if used intelligently. It’s well summarized in the sentence – “Chat your way to success with Live Spuport”.Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-7759604607222253394.post-15435518583370890982007-02-26T04:19:00.000-08:002008-03-25T04:30:59.788-07:00Live Chat Support: A Magnificent Tool<p align="justify">In today’s competitive world selling products online means acquiring the best of technology and tools. <a href="http://www.livesalesman.com"><span style="font-weight: bold;">Live Chat Support</span> </a>system is one such tool which helps you acquire customers. It gives you the ability to interact with site visitors in real time on your website. </p> Live Chat works in a similar way as a chat room or instant messaging software. Web site visitors contact your support for live assistance through the live chat support system. Visitors can contact you just by clicking on the button or you can also initiate the chat. Thus your support staff gets the ability of one to one interaction with website visitors at speeds traditional call centers could only dream of..<p></p> <p align="justify">A <span style="font-weight: bold;">Live Chat Support</span> system also allows you to know who is visiting your site, which page he is in, the time he has been on your site and where he is from. Thus it tells you all about consumer behavior with the ability to interact with the consumers on the basis of their behavior and that too real time!</p> <p align="justify">A website without a live chat would be something like- A customer walks into a car showroom and looks at all the models; he spends some time, and walks out of the showroom with a contact number in hand. He may be left with numerous questions in mind. He may or may not contact the dealer. While a website with a Live Chat Support would be having a salesman in the showroom who can study the customer from the moment he enters the showroom, solving his answers all along and sending him back with all his queries well attended!</p>Unknownnoreply@blogger.com2